Personal identification information
Europa Energy may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources Europa Energy makes available on the Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit the Site anonymously. Europa Energy will collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
Europa Energy may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to the Site, such as the operating system and the Internet service providers utilised and other similar information.
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How Europa Energy uses collected information
Europa Energy may collect and use Users personal information for the following purposes:
To improve customer service
Information you provide helps Europa Energy respond to your customer service requests and support needs more efficiently.
To improve the Site
Europa Energy may use feedback you provide to improve its products and services.
To process payments
Europa Energy may use the information Users provide about themselves when placing an order only to provide service to that order.Europa Energy does not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics that may be of interest to them.
To send periodic emails
Europa Energy may use the email address to send a User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email or User may contact Europa Energy via the Site.
How Europa Energy protects your information
Europa Energy adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Site.
Sharing your personal information
Europa Energy does not sell, trade, or rent Users personal identification information to others. Europa Energy may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with business partners, trusted affiliates and advertisers for the purposes outlined above. Europa Energy may use third party service providers to help it operate the business and the Site or administer activities on its behalf, such as sending out newsletters or surveys. Europa Energy may share your information with these third parties for those limited purposes provided that you have given your permission.
Third party websites
Users may find advertising or other content on the Site that link to the sites and services of partners, suppliers, advertisers, sponsors, licensors and other third parties. Europa Energy does not control the content or links that appear on these sites and is not responsible for the practices employed by websites linked to or from the Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to the Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
Contacting Europa Energy
This document was last updated on August 12th, 2016